Privacy Policy

• Account Information: Name, email address, password, profile information, and account settings you provide when you register or update your account.
• Social Media Data: Access tokens, connected social media accounts, and the content you create, upload, schedule, or publish using the Service, as well as associated metadata.
• Usage Data: Information about how you use our platform, such as pages viewed, features accessed, actions taken, timestamps, and interaction logs.
• Device and Technical Information: IP address, browser type, operating system, device identifiers, language preferences, and other technical details collected through server logs and similar technologies.
• Payment Information: Billing details, subscription plan, and transaction history. Payment card details are processed securely by third-party payment processors and are not stored by YSHAI.

• Contract: To provide and operate the Service, maintain your account, and fulfill our contractual obligations.
• Legitimate Interests: To improve and secure the Service, prevent abuse, and analyze usage to enhance performance and user experience.
• Consent: For certain optional activities such as marketing communications, where we rely on your explicit consent.
• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

• Provide, operate, and maintain our social media management services, including content creation, scheduling, publishing, and analytics.
• Process your transactions, manage your subscriptions, and handle billing and invoicing.
• Send you technical notices, product updates, security alerts, and administrative messages related to your account and the Service.
• Respond to your comments, questions, and customer support requests.
• Generate AI-powered content suggestions, recommendations, and analytics based on your data and usage patterns.
• Improve, personalize, and optimize your experience on our platform, including feature development and usability enhancements.
• Monitor and analyze usage patterns and trends to operate, maintain, secure, and improve the Service.
• Detect, investigate, and prevent fraudulent, abusive, or unauthorized activity.

• We retain your personal information for as long as your account is active or as needed to provide the Service and fulfill the purposes described in this Privacy Policy.
• We may retain certain information after account closure where necessary to comply with legal obligations, resolve disputes, enforce our agreements, or maintain business records.
• Social media tokens and connections are retained only as long as necessary to operate the features you have enabled. If you disconnect an account or request deletion, we remove or anonymize associated data where technically feasible and not required by law to retain.
• When we no longer need your information for the purposes for which it was collected, we will delete or anonymize it in a secure manner.

We implement industry-standard technical and organizational security measures to help protect your information, including encryption in transit, secure servers, access controls, and periodic security reviews. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. We use OAuth 2.0 and other secure authorization mechanisms for social media account connections and never store your social media passwords.

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, email delivery, and customer support. These providers are authorized to use your information only as necessary to provide services to YSHAI.
• Social Media Platforms: We share content and related data with social media platforms (e.g., to publish posts, retrieve analytics, or manage comments and messages) strictly as directed by you through the Service.
• Legal Requirements and Protection: We may disclose information where required by law, regulation, legal process, or governmental request, or to protect our rights, property, safety, or the rights, property, and safety of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of the business assets. We will take reasonable steps to ensure the recipient continues to protect your information in line with this Privacy Policy.
• No Sale of Personal Information: We do not sell your personal information to third parties for their own marketing purposes.

Depending on your location, your information may be transferred to and processed in countries other than your own, which may have data protection laws that differ from those in your country. Where required by applicable law, we take appropriate safeguards to ensure that such transfers are conducted in a manner that provides adequate protection for your personal information.

• Access: You may request access to the personal information we hold about you and obtain a copy of that information.
• Correction: You may request correction of inaccurate, incomplete, or outdated information.
• Deletion: You may request deletion of your personal information, subject to legal obligations and our legitimate interests (for example, to comply with record-keeping requirements).
• Export (Data Portability): You may request a copy of your data in a portable and, where technically feasible, machine-readable format.
• Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by using the "unsubscribe" link in our emails or adjusting your communication preferences in your account settings.
• Revoke Consent and Disconnect Accounts: You may disconnect social media accounts at any time from within the platform and/or revoke permissions directly from the social media platform's settings. You may also withdraw consent for specific data processing activities where we rely on consent.

• You can delete or deactivate your YSHAI account from your account settings where this option is available.
• To request deletion of your personal data or removal of specific information, you can contact us at the email address provided in the Contact Us section of this Privacy Policy.
• You may disconnect your social media accounts at any time from within the YSHAI dashboard or directly within the respective social media platform's settings.
• Upon receiving a verified deletion request, we will delete or anonymize your personal information, except where we are required or permitted by law to retain certain data.

We use cookies and similar tracking technologies (such as web beacons and local storage) to recognize you, remember your preferences, enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, including blocking or deleting cookies. However, certain essential cookies required for core platform functionality cannot be disabled, as they are necessary for the Service to operate correctly.

The Service is not directed to, and we do not knowingly collect personal information from, individuals under the age of 13 (or a higher age where required by applicable law). If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information. If you believe that a child has provided us with personal information, please contact us using the details in the Contact Us section.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as a notice within the Service or by email). Your continued use of the Service after any changes become effective signifies your acceptance of the updated Privacy Policy.